At TTS FM, our team is continuously striving to bring updates that represent our on-going growth and exceptional service delivery regionally and nationally. The purpose of sharing our activity with yourself is to make you feel part of TTS FM growth story which has over the past nearly ten years we have had some fantastic achievements amidst challenges.
Security and facilities specialists, TTS FM, have
launched three COVID-19 service extensions, with new emergency and temporary contract
wins across the UK, supporting key and frontline workers, including NHS last
Demand from within the NHS and private sector has
seen the firm, which is headquartered at South Shields Business Works, extend
its security, decontamination and cleaning services to include COVID-19
specific activities and increase its deployed headcount by 25 per cent through
emergency and temporary contracts.
It has also focused on reacting to and supplying emergency
PPE requirements, securing Crown Commercial Service Supplier status for COVID-19 emergency supply of PPE, cleaning and
security services. and creating a dedicated team within its facilities division to
receive, process and deliver PPE to new clients including two NHS hospital trusts
and a large local authority contract in the North East.
In addition to an increase in emergency contracts for private sector clients requiring mobile patrolling to cover site closures, the business is also providing extra staff to carry out two meter social distance marshalling services for clients in food production, telecoms and insurance clients in Malton, Sunderland, Leeds, Wakefield, London, Manchester and Cambridge. TTS FM is also providing security services to the NHS at temporary mortuary facilities in the North East.
TTS FM Board Director Steve Yellowley said: “Security services can take many different forms. We are proud to be supplying and supporting the NHS, including our last responders where we are delivering a range of services including securing the site, controlling access and egress, providing a very essential key worker deployment during these difficult and challenging times’’.
TTS FM Managing Director Gary Goyal said “South Tyneside Council has been extremely supportive during this time, providing us with additional space at our South Shields Business Works centre headquarters. This has enabled us to reach the market faster and secure new contracts as it provides us with a well-connected, secure, and easily accessible base from which to receive and store our COVID 19 PPE products. These are then labelled and distributed to our customers by TTS FM staff.”
TTS FM has seen a 25 per cent increase in its deployed headcount through emergency and temporary contracts. The expansion has also seen the firm able to bring back a furloughed permanent member of the team who is now dedicated to providing full-time sales support in the burgeoning PPE supply area of the business. For information about Invest South Tyneside, please visit www.investsouthtyneside.com, or follow them on Twitter @STyneBusiness or LinkedIn.
Another successful TTS FM - COVID 19 PPE delivery this
morning today Fri 1st May 2020.
Our TTS FM - Facility Management Division sources and delivers 10,000 Face Mask to County Durham & Darlington NHS Foundation Trust.
TTS FM supporting the NHS
As the global Healthcare
institutions continue their fight against COVID 19, whilst thousands of
innocent lives are being lost in these painful times, each one of us has
responsibility towards our local communities in supporting healthcare
organisations around us.
I would like to thank Helen Rae from Northumberland County Council for receiving delivery of PPE from TTS FM (Tyne Tees Security Ltd) to be used in supporting Northumbria NHS Trust. Well done Paul King our Mobile Supervisor - Team Leader in supporting the delivery this afternoon! #staysafe #covid19 Gary Goyal, Managing Director.
Steve Yellowley said; Outstanding....another great example of TTS FM’s - Facilities Division’s reach covering essential COVID 19 ‘supply & demand’ need to one of our Core North East customers. TTS FM have maintained an excellent business relationship with Northumberland County Council over the years, a partnership we are all very proud of.
FM adds to it’s National Trust Partnership with a new rural Mobile Patrol
Kick-starting a new assignment located in County Durham, North East today our experienced Mobile Team will service this new assignment 24x7.
TTS FM already supply's to a number of National Trust locations across the North East of England. This new rural location adds to our mix of different types of assignments.
Steve Yellowley, Director TTS FM
TTS FM - COVID 19 Key
Workers to the NHS.
I had a rather daunting task today visiting one of our COVID 19 temporary assignments. Why was it daunting...... Well, many of us in the industry understand how our Security Services can take many different approaches. Today was no exception when I visited a major Regional NHS Hospital (a TTS FM Core Customer who will not be named due to the sensitivity of the deployment) and their COVID 19 temporary mortuary. My Security Team assigned are securing the site, controlling access & egress providing a very essential Key Worker deployment during these very difficult and challenging times. I was very impressed by our Security Officer Team’s resilience and compassion in very trying circumstances. Not the usual assignment duties & responsibilities.
Well done all TTS FM staff involved. More to the point... we’ll done and total respect to all NHS staff... Steve Yellowley
I had the pleasure of joining one of our newest customers A & P Group Ltd today 5th March 2020.
A major Engineering and Specialist (MOD) Ship Repair company with dockyards on the River Tyne and Tees here in the North East.
On duty at Tees Dockyard Security Officer, Alan Barron. A longstanding and experienced Officer on site who TUPE’d over to us on New Year’s day 2020 alongside his colleagues on the Tees and Tyne dockyards.
It was great to hear from both our Customer and Officer how we have improved ‘ten fold’ the level of service and support to both parties on takeover and all within a two month bedding-in period.
Feb 2020 - Tulip Ltd, Tipton, Birmingham Security Team deter internal theft attempts.
Our Security Team, working in close liaison with our customer, observed suspicious activity by the contacted work-force. Using internal and external CCTV the team mapped out a pattern of behaviors which lead to a 'sting operation' to deter staff from committing internal theft from the factory. Subsequent action followed and the contacted workforce, those individuals identified were dismissed and their contacts were not renewed.
Well done the Tipton, Birmingham Security Team overseen by our dedicated Operations Key Account Manager, Dharmit Chauhan covering our Midlands area.
Jan 2020 - TTS FM connects a Campus-wide CCTV system with Hartlepool Sixth Form College, part of the Sunderland College group of services.
Applying a Security Risk Based approach covering the Security needs of the Hartlepool Sixth Form College, TTS FM installs a twenty-six unit CCTV system which is monitored by the TTS FM - 24x7 Security Control Station. Responders - TTS FM Mobile Patrol Services react to any given occurrence and or incident on site.
Steve Yellowley, Director TTS FM said, we are delighted to extend our Security Electronic Services into Sunderland Colleges wider portfolio of Colleges. Adding to our existing Frame-Work-Contact this addition to our skill set is tremendous.
Jan 2020 - TTS FM development continues with the world famous Barbour brand.
Confidence in our existing services with Barbour here in the North East has resulted in a new Manned Guarding contract award today in Jarrow, Tyne & Wear. Taking over from an incumbent supplier who wasn’t able to ‘make the grade’. We are delighted to TUPE transfer over the existing Security Team and make the necessary improvements, training investments expected by such a prestigious customer. Well done the TTS FM Mobilisation Team another successful take-over. Steve Yellowley, Director TTS FM
Jan 2020 - TTS FM wins A & P Group Ltd Manned Guarding servicein the North East.
A two centre supply to the Tyne and Tees Dockyards covering Manned Guarding services; access & egress, visitor management/reception, contactors safety induction, security searching of personnel and vehicles, foot and vehicle patrols.
Specialist services covering the ISPS Code, Ship-to-Shore Security of visiting vessels alongside and or in drydock repair facilities.
Nov 2019 - TTS FM is awarded Physical Manned Guarding Service (Education Sector Specialist Services) to Northumberland College.
Customer confidence is at an all time high with Northumberland College who have awarded TTS FM a new Education Sector Specialist service today. Steve Yellowley, Director TTS FM said; we are absolutely delighted with this news and adding to our North East - Education Sector specialism.
TTS FM Shining Star Award – Natalie Ann Howells, Clean Team Manager. A recognition of Natalie’s hard work managing and co-ordinating the TTS FM - Butlins Clean Team at Minehead. Natalie kick started our 2019 season, with energy and focus. Natalie took ownership of the Clean Team, displayed great leadership skills delivered against very tight deadlines, co-ordinating our TTS FM Clean Team to complete on time, every time. Well done Natalie your Shining Star Award for ‘Exceptional Managerial Skills’ is very well deserved, keep up the excellent work. Steve Yellowley, Director TTS FM
TTS FM secures NFS 360 Ltd Physical Manned Guarding Services at their Peterlee, County Durham site. We are delighted to be working in partnership with NFS Connect Ltd securing their assets and safeguarding their people. NFS Connect Ltd are one of the UK's leading Warehouse and Transport Logistics companies covering service and networks across the entire UK to Ports, Airports and Commercial premisess. Our local North East Operations Account Manager, Jimmy McGrath kick-started our services early-doors 1st November 2019 following a swift three-week Mobilisation Plan covering full TUPE Transfer of Undertakings.
Oct 2019 - TTS FM secured new physical manned guarding services with North Tyneside Council.
Part of our longstanding Frame-Work-Deal, North Tyneside Council awards Physical Manned Guarding services due to their confidence in our existing services. Well done the TTS FM Service Operations Team. Steve Yellowley, Director TTS FM
TTS FM – Shining Star Award – Aug 2019 In Feb 2019 Security Supervisor, Rob Stoddard was presented with the TTS FM Shining Star certificate and gift voucher for his outstanding Customer Services and Effective Deployment Toni Pilling, HR Manager, Tulip Ltd, Ashton, Manchester said; Security Officer, Rob Stoddard is absolutely key to our visitor experience here at Tulip Ltd, Ashton. Rob’s outstanding ‘Front of House – Customer Service’ skills are put to the test day-in and day-out at this very busy Centre. Rob deals with the pressure with ease and is always helpful with our staff and visiting customers alike. Rob is fully supported by his TTS FM Operations Key Account Manager, Dharmit Chauhan, head office support staff and their 24x7 Control Station. An outstanding service delivery by all.
FM – Shining Star Award
In Aug 2019 Security Officer, Neil McGrath picks up our TTS FM Shining Star certificate and gift voucher for his Creative Suggestion and Innovation. 'Westwood, Josh, Facilities/Health & Safety Manager at GESTAMP, West Midlands said; Security Officer, Neil McGrath approached me with an idea to improve our On-Site Security Daily Hand-over/Guide. Neil provided the relevant information and designed the guide. We published this and this incentive has been a great success for the Security Team. Well done Neil. Neil is fully supported by his TTS FM Operations Key Account Manager, Dharmit Chauhan and Steve Yellowley, Director TTS FM. All of whom gave great encouragement to Neil to create his idea.
Aug 19 - TTS FM Training & Investment Programme signs-up its entire UK Security Officer workforce embarking on their NVQ Level 2 General Security Practices and NVQ Level 2 Customer Service qualifications. TTS FM are committed to not only meeting but exceeding our customers expectations. Investing in our product - our Security Officer is just one of our Senior Leadership commitments. Steve Yellowley, Director TTS FM.
TTS FM Training & Investment Programme signs up two new learners today.....Operations Account Managers, Jimmy McGrath & Dharmit Chauhan who are embarking on their Operational Manager Level 5 qualification covering a 21 to 30 month time-line. Well done guys, it’s great to see your level of commitment to take on this recognised & accredited qualification. Good luck & good speed
July 2019 - TTS
FM – Mobile Supervisor Peter Birds quick thinking when out on his Mobile Patrol
around the South Tyneside Council – Patrol Route observed a male in distress
lying on the pavement outside Town Hall and in need of help in early July 2019.
stopped his vehicle and went to the man’s aid. The man was clearly intoxicated
and immobile and Peter decided he needed urgent help and making am
emergency 999 call. Peter gave immediate
First Aid and stayed with man until the Ambulance arrived. The man was taken
away by the Ambulance Services to the nearby hospital. Peter’s quick thinking
and natural instinct to help, I believe saved the man from possible injury or
has been awarded our TTS FM Shining Star Award plus…. a cash gift
voucher for his gallant actions. Jimmy
said; I am proud to have Peter as a valuable member of my TTS FM Mobile
Supervisory Team. Well done Peter.
July 2019 - TTS FM have had the pleasure this week of welcoming a young work experience apprentice, Charlene Harrison to our 'HQ' in South Shields. Charlene has worked extremely hard learning all aspects of our admin, compliance and operations and how we deliver a 1st class Security service to our UK customer base. Well done Charlene.
TTS FM wins the Reece Group Ltd, Newcastle Lone Working Services.
Compliant to BS:8484 our TTS FM’s 24x7 Control Station located in South Shields will support all Lone Working arrangements on site responding via our fleet of ‘GPRS tracked’ Mobile Response units.
Steve Yellowley, Director TTS FM said; this is a great addition to our Lone Working and Response Service here in the North East. We are looking forward to delivering our service promise.
Following a rigorous
open-market tender process TTS FM wins Sunderland College, one of
the North East premier Colleges covering; Physical Manned Guarding,
Security Escorting, Pastoral Care to the student community, Key Holding and
Response services covering; Bede, City, Washington and St Peter’s Campus’s in
the City of Sunderland and outlining districts.
Steve Yellowley, Director TTS FM said; we are delighted to have achieved ‘top tender scores’ based on customer case studies/testimonials, experience, expertise and a exceptionally good understanding of this specialist security sector. Applying a swift mobilisation plan our management and support Teams have excelled, kick-starting our service delivery this morning. Pictured below; myself, Operations Account Manager, Jimmy McGrath, Operations Support Officer, Sarah Porter, our Security Teams assigned to Bede and City Campus’s and also our customer Garry Hope, Estates Manager, Sunderland College.
Metropolitan College, North Shields – TTS FM – Shining Star Award - Security
Officer, Steve Bentley
– Core Security Officer, Steve Bentley assigned to Tyne Metropolitan College
recently offered his assistance to help College staff with an issue on site
involving a student who was having some issues with her abusive partner, an
unauthorised person on the College Campus.
Officer Steve Bentley attend the Queen Alexandra Sixth Form College located in
North Shields, Tyne & Wear (a sister College of Tyne Metropolitan
College - Colleges are merged) to ensure the safety of other students and
staff at the Campus. Security Officer Bentley arrived at the scene, assessed
the situation, applied his Conflict Management Resolution training (talk
down method) and defuse the incident with ease.
Account Manager, Jimmy McGrath said; Security Officer, Steve Bentley…. an
experienced and well respected Security Officer has handled this occurrence
extremely well. Security Officer Bentley, alongside his fellow Security
Officers assigned to our Education Sector - Security Assignments all recently
received their six-monthly Conflict Management Resolution refresher training.
Our training and investment has, on this occasion, paid dividends. Well done
Steve . TTS FM Director, Steve Yellowley has award Security Officer, Steve
Bentley with this month’s TTS FM Shining Star Award.
Celebrating National Apprenticeship Week 2019.
Here at TTS FM we have a long history of appointing some brilliant apprentices. All have successful, securing full time employment with us. Meet our latest apprentice Emily McDonnell who has joined our Central Admin Team covering a varied number of roles to gain work placement experience. Well done Emily.... keep up the good work. Steve Yellowley, Director TTS FM
recent new sales and high-end demand from our existing customers across our Southern
Region covering - Manned Guarding operations, TTS FM have appointed a new Key
accounts Manager, Dharmit Chauhan.
industry knowledge and experience will complement our extremely efficient and
proactive operational services. Good luck and good speed to Dharmit, welcome on
board the TTS FM Team. Steve Yellowley, Board Director, TTS FM
Jan 19 - Security Officer, Neil McGrath is awarded a TTS FM Shinning Star Award. Security Officer, Neil McGrath is assigned on our Gestamp, Cannock, West Midlands assignment. Neil assisted and supported the customer to create a new Daily Security Hand Over Leaflet alongside the two Health & Safety Managers Stephan
& Josh. Our Security Team based at the Cannock Security Gatehouse will all benefit from this new process. Well done Neil, Steve Yellowley, TTS FM Director
TTS FM’s Manned
Guarding/Mobile Division has been selected to provide Security services to
Lookers – Audi and the protection of their high-value vehicles, premises and
assets in the North East. Lookers understand Audi inside and out, however
the Lookers Team are also experts in a range of other vehicle brands including
Seat, Skoda and Volkswagen for supply, accident and repair needs. TTS FM scoops
this prestige Security portfolio after demonstrating our exceptional customer
case studies, able to deliver a reliable and flexible service, a service which
has been tailored to meet our customer’s needs. We look forward to working with
our new customer going forward......Steve Yellowley, Director TTS FM.
TTS FM New Year 2019 starts
with great success….. winning a new piece of business supply Physical Manned
Guarding Services to Dalehead Foods Ltd at their Lincolnshire site, a division
of Tulip Ltd one of the largest meat processors in the UK. Covering general
security duties, gatehouse, access & egress, switch board, lock-down and
open-up, refrigerating checks, foot patrolling and specialist protestor
Following a rigorous
open-market tender process we are delighted to have been selected to supply to
this well-established, respected company that has been operating within the UK
meat supply chain for over 40 years. Steve Yellowley, Director TTS FM.
Our TTS FM Management Teams are on the road today visiting our Security
Officer Teams across the UK sharing a little Christmas cheer, a coffee and a
Christmas biscuit, thanking all Officers for their hard work. Steve Yellowley,
Board Director TTS FM.
passes our rigorous three-day SIA – ACS yearly audit with ‘flying colours’.
outstanding performance by the TTS FM Team gaining an additional fifteen (x15)
points on our SIA – ACS yearly with no improvement notices and our no
non-conformities by our assessing body CCAS.
done the TTS FM Team celebrating our success at our TTS FM head office today.
Steve Yellowley, Director TTS FM.
Let’s kick off Mon morning with a
good news story…..
This morning 10th Dec 2018 I met with TTS FM
Security Officer, Gavin Gibson who is assigned to our South Tyneside Council –
Security contract to award him his TTS FM Security Officer – Shining
Star Award, together with an Argos reward voucher, pictured below;
As previously mentioned, Cheryl
Bradley, South Tyneside Council, Customer Service Advisor wrote to TTS FM
offering excellent feedback re Gavin’s work at One Trinity Green. Cheryl
outlined how earlier this year Gavin experienced a life threating health
situation, a Brain Tumour which
resulted in a major operation within hours of visiting his doctor. Gavin had
ignored a number of headache symptoms leading up to his emergency admission to
hospital and it was only when he spoke to his mother who insisted he visited
his doctor that his life threatening condition was discovered. Despite Gavin’s
critical situation, with support from his family, friends, fellow TTS FM
Security Officers colleagues, Gavin has made a remarkable recovery and all
Gavin is addressed into this
communication – Gavin your ‘can do attitude’ is truly inspirational to us all.
It was my pleasure to meet with you this morning to presented your TTS FM -
Shining Star Certificate for ‘Outstanding Service Deliver’…….. under
exceptional circumstances. Well done Gavin from all your TTS FM
Nov - 18 - TTS FM embarks
on a physical Manned Guarding supply the North East’s premier home builder Persimmon
Homes at their Newbottle, Houghton-le-Spring, Durham
site. TTS FM Security Officers have been deployed to protect the sites assets and property covering Manned Guarding services incorporating regular Security Officer Foot Patrols.
I am delighted to announce that Steve Yellowley has
accepted my promotional offer, to become a Board Director on TTS FM Companies
Steve joined TTS FM in August 20017 and in this
short time, Steve has delivered an exceptional sales growth return, increasing
our TTS FM turn-over beyond our targets set. Steve new role as Board Director will
cover; strategy planning of the company’s desired goals, commercial development
and outputs, operational service delivery, compliance, health and safety and
over-all responsibility for planning methods of our staff performance reporting
into myself, the Managing Director.
I would like to congratulate Steve on success and we are forward
to future ahead here at TTS FM. Gary Goyal, Managing Director
TTS FM strengthens our UK
management delivery team with a seasoned professional Jimmy McGrath.
Jimmy takes up the role of Operations Account Manager - Key Accounts.
Jimmy has over 30 years'
experience in the UK Security Industry and has exceptional people skills, able
to build strong and sustainable customer relationships. Jimmy will be
responsible for our Key Customer Accounts, alongside the management of our
Mobile Supervisory and Key Holding/Response Services delivering our proven high
quality standards. Welcome on board Jimmy, Steve Yellowley, Commercial Director.
Oct 18 - Yesterday I held very
productive meeting with our newly acquired customer Gestamp Ltd, West Midlands
and our twenty-strength Security Team. Signing-off a successful
‘bedding-in period’ across their multi-sites across the
outskirts of Birmingham.
Pictured… one of our
experienced Security Officers, Shaun Kearey controlling access and egress on at
Gestamp's Four Ashes – GWM site. Well done the TTS FM Security team, keep
up the excellent work.
Sept 18 - I enjoyed a cracking
morning supporting the Blaydon Rugby Club - Under 12’s home game vs Westoe.
An outstanding win - 70 points to 5.
Today’s success follows two
opening games of the season against; West Hartlepool and a win by 115 points to
5 followed by Darlington away and a win by 85 points to 0.
TTS FM proudly sponsors the
Blaydon Rugby Club - Under 12’s. Well done lads.
Steve Yellowley, Commercial
Director TTS FM
Sept 18 - TTS FM increases or Manned Guarding Services incorporating Special Events Coverage to our customer Gestamp Ltd for the Grand Opening of their new premises in West Midlands.
The day when without a hitch protecting Gestamp's VIP guests from their global network of customers and suppliers. Well done the TTS FM Core Security Team and Special Events Teams.
Sept 2018 - TTS FM has been appointed to supply Manned
Guarding services to the Port of Tyne.
On the 1st Sept 2018 the
TTS FM team mobilised to cover multi-site locations on the River
Steve Yellowley, Commercial
Director said; once again…..TTS FM was able to demonstrate our experience
and expertise to supply quality services covering; Front
of House, Gatehouse, Access, Egress and Traffic Management, Visitor
Management, Foot and Mobile Patrolling services. Our 24x7 Management,
Supervisory and Mobile Response Teams are within easy reach and able
to react quickly to any given occurrence and or incident on
The Port of Tyne, one of UK’s
most innovative and efficient deep-sea ports handling cargoes across five
continents. We are proud to make your business our focus. The companies we work
with are not just customers – we see them as our partners, working together to
find solutions that transform their supply chain and grow their business. We
continually invest in improving and extending our leading-edge facilities at
our location on the River Tyne in North East England, served with a network of
sea routes, major roads and rail.
Aug - 18 - Success in the West
Midlands….. covering Manned Guarding Services.
TTS FM has been appointed by
Gestamp to provide Manned Guarding Services to their Wolverhampton and Cannock
sites in the West Midlands.
Steve Yellowley, Commercial
Director said; once again.... against tough open market competition TTS FM have
demonstrated our experience and customer confidence to deliver high quality
Manned Guarding Services. Adding Gestamp to our portfolio of customers in the
West Midlands, we are looking forward to developing and improving the Security
Teams performance following a TUPE transfer start-up.
Gestamp is an international group
dedicated to the design, development and manufacture of metal automotive
components. The Group specializes in developing innovatively designed products
to achieve increasingly safer and lighter vehicles, thereby reducing
energy consumption and environmental impact.
TTS FM secures an open-market tender covering the install of CCTV
services into Hartlepool Sixth Form College. Taking advantage of the College
break time, our experienced Systems team will install and commission with ease.
Steve Yellowley, TTS FM’s Commercial Director said; once again TTS FM’s
Integrated Security Solutions demonstrates and our ability to secure new
business under robust open-market tender conditions, tailoring a solution
that meets the customers quality and budget needs.
July 18 - Time well spent yesterday,
visiting our Security Team and our Customer at Northumbria Healthcare NHS
Foundation Trust – 'Northumbria Specialist Emergency Care Hospital'. Our day-shift TTS FM
Security Officer Team supporting the In-House NHS Security Team. TTS FM
provides 24x7 support services to the North East’s premier NHS Hospital in
Well done to our team. Our
services are not only meeting but exceeding our customers’ expectations. Steve
Yellowley, Commercial Director TTS FM.
Kick starting a Security
contract with Souter Light House and The Leas back in March 18, TTS FM has achieved
high-scoring Key Performance Indicators resulting in an expansion of our
Facilities Services covering Cleaning Services.
Steve Yellowley, TTS FM’s
Commercial Director said; once again our Facilities Management Services achieves
growth from a single account start-point, expanding into TTS FM’s wider Facilities
Management offering. This iconic North East venture attracts approx. 38,0000
visitors per year and is open all year-round with the exception of two bank
holidays during the festive season.
June 18 - Following a new contract award
back in March 18 supply Facilities Management Services to Bourne Leisure
Ltd, Butlin’s Minehead resort, TTS FM has increased its service provision
by a further 50% from June 18.
Steve Yellowley, TTS FM’s
Commercial Director said; our efficient TTS FM Facilities Team has not only met
but, exceeded our customers’ expectations. We are delighted to have been
awarded an increase in our services doubling our initial account turn-over.
Well done to all of our front-line and back-office support personnel.
On Wed 20th June 18 Operations
Account Manager, Andre Ackermann and I visited the Tulip Ltd - Tipton site. The
purpose of our visit was to meet up with our newly promoted Assignment
Supervisor, Bikram Tamang. Bikram was presented with our Shining
Star Award for ‘exceptional service support’. Bikram has shown great
leadership skills following his promotion (previously a Security Officer
within our team), mentoring newly appointed Security Officers during their
shadow training and motivating our Security team to consistently meet the
assignments Security standards. Also Bikram has recently become a father for
the first time and mother and baby are doing very well… congratulations.
Bikram, we have posted out to your home address 1st class post today
a M & S voucher signed off by myself and Gary Goyal, Managing Director.
Well done and keep up the good work.
Tulip ltd and Dalehead Food Ltd –
Security teams…… we are looking for our next ‘shining
star’ any contenders……
June 18 - Bidding an
open-market tender against national, regional and local competitors, TTS FM
demonstrates our experience and expertise deploying specialist food safety and
security measures. Mobilising a TUPE transfer switch and newly appointed
Officer teams covering; Front of House, Gatehouse, Access, Egress and Traffic
Management, Visitor Management and Protestor and Activist protection services.
Commercial Director said; Dalehead is a division of Tulip Ltd, one of the
largest meat processors in the UK. Dalehead operates across the UK, supplying
Waitrose with over 400 products, including fresh pork, bacon, sausage, cooked
meats, lamb and added value products. Our proven success with the Tulip Ltd in
late 2017 deploying a mirrored service across several of their UK sites has
paid dividends demonstrating our companies service delivery quality, specialist
sector knowledge and proactive management capabilities enabling us to secure
the Dalehead Foods Ltd security contract.
June 18 - Customer testimonial and praise for TTS FM staff member from South Tyneside Homes -
Victoria Meston, Housing
Plus Team Manager.
I just wanted to drop a quick
email to pay compliments to Sarah your Operations Account Officer.
She is a credit to your
organisation, she is very sensitive the needs of our business within Housing
Plus over at South Tyneside Homes , her customer service is excellent and she
is extremely helpful to me at least on a weekly basis…
She is a diamond and definitely
worth holding on to as a star employee.
Gary Goyal, Managing Director replied; am extremely pleased to hear back from yourself as its a great
feeling to see hard work, commitment and passion towards customers being
Sarah has consistently displayed high values of customer service,
focus and hard work to ensure our clients receive excellent service
At TTS FM we strongly believe in recognising and rewarding our
workforce demonstrating excellence in their roles and going above and beyond
their roles at times whereby it directly benefits our clients. Our programme of
releasing "Shining Star Award” alongside a token voucher from a reputable
shopping centre broadcasts the value added by the staff member to all our staff
I feel proud to declare that Sarah Porter has just been awarded
with "Shining Star Award” For June 2018 to extend our "Thank you and
note of appreciation” towards this glowing diamond in our team.
TTS FM supports Local Governments Election ballots
covering our customers; South Tyneside Council and North Tyneside.
Deploying across multi-locations with twenty-five
SIA Licenced Security Officers alongside our local Account Management and
Supervisory teams TTS FM will ensure a safe and secure environment providing
static manned guarding and security escorting services.
Andre has over 16
years' experience in the UK Security Industry working on a range of security
contracts including; Industrial and Manufacturing, NHS, Retail Shopping Centres
and the specialist Event Security at the Commonwealth Games in 2014.
Andre started his
Security career at the Royal Victoria and Albert Museum in London and prides
himself on his ‘attention to detail’ delivering effective and proactive
security services. Andre is qualified in NVQ Level 3 in Management and an
Advanced Apprenticeship in Management.
Andre is currently
responsible for the day-to-day running of our service delivery attending
customer monthly KPi’s, corrective action meetings whilst managing our assigned
Security Officer teams covering shift planning and Security Officer welfare.
May 2018 - TTS FM secures a ‘HOLE IN ONE ’ with the prestige
Tynemouth Golf Club in Tyne & Wear.
TTS FM converts Tynemouth Golf Club’s historic
three supplier services into an ‘Integrated Fire, Security and Response
Steve Yellowley, TTS FM’s Commercial Director said;
our solution demonstrates TTS FM’s capabilities, experience and service reach
to combine three specialist services into one delivery model. Our tee off
started today or swing is in good shape, we don’t anticipate any bunkers along
May 2018 - TTS FM supports Local Governments Election ballots
covering our customers; South Tyneside Council and North Tyneside councils.
Deploying across multi-locations with twenty-five
SIA Licenced Security Officers alongside our local Account Management and
Supervisory teams TTS FM will ensure a safe and secure environment providing
static manned guarding and security escorting services.
TTS FM are in the
final stages of mobilising our Total Security Solutions covering; Static Manned
Guarding, Access and Egress Control, Security Officer Foot Patrolling, Mobile
Response plus…. permanent install and monitoring of site CCTV surveillance by
our 24x7 Control Station. We are delighted to be appointed by this well-known
local company in the heart of the North East. Steve Yellowley, Commercial
Director TTS FM.
AAF International Ltd offers the most
comprehensive global manufacturing capabilities in the air filtration industry,
and each facility is specifically designed to manufacture and test the most
complex clean air solutions. Additionally, each facility manufactures to the
appropriate international quality and performance standards.
Mobilising TTS FM’s Total Security Solutions
covering; Static Manned Guarding, Access and Egress Control, Security Officer
Foot Patrolling, Mobile Response plus…. permanent and temporary CCTV
surveillance protecting vehicles and assets monitored by our experienced 24x7
Control Station team. We are delighted to be appointed by this well-known local
company in the heart of the North East. Steve Yellowley, Commercial Director
Dealerships in Newcastle,
Billingham, Spennymoor and Stockton offering a full range of new and used
Mercedes-Benz commercial vehicles Our dealerships specialise in both new &
used vehicles and pride ourselves in offering exceptional levels of customer
service across Northumberland, Tyneside and Teesside. Covering all of your
needs for servicing, repairs and trade parts.
TTS FM wins the Teesside-based ElringKlinger GB Ltd physical
Manned Guarding Security contract in Redcar.
TTS FM wins the Teesside-based ElringKlinger GB Ltd physical Manned Guarding Security contract in Redcar. Mobilising our experienced team of Security Officers covering; Front of House, Gatehouse, Access, Egress and Traffic Management and Visitor Management services. We are delighted to supply into this well-known local company in the heart of Teesside. Steve Yellowley, Commercial Director TTS FM.
Teesside-based ElringKlinger GB Ltd is a subsidiary of the multinational company, ElringKlinger AG. Experts in the design and manufacture of speciality gaskets from both soft and hard materials, the company also produces sealing solutions for engine, transmission and exhaust applications, as well as manufacturing heat shields both for engine bay and under body. We are currently the only European production location manufacturing gaskets and shields in one facility independently from our Redcar factory on Kirkleatham Business Park.
An early-door meet up
this morning with one of our long-term Security Officers Gordon Shickle
assigned to protect 'One Trinity Green' business complex located in South
Shields, Tyne & Wear. One Trinity Green is one of several premier
complexes we secure on behalf of South Tyneside Council. One Trinity Green
is a modern and contemporary development offers professional managed
workspace for new and growing companies. Completing a 100% compliance
check it was nice to meet up with one of our loyal and trusted
Steve Yellowley, Commercial Director TTS FM.
23rd Jan 18 - TTS FM recognises the need to support local
businesses. Multi-Storage Ltd offers customers a Secure Storage facility located in North Shields,
conveniently situated near major roads/routes. Only
4 minutes from the Tyne Tunnel, A19 North and South and 2 minutes from the DFDS
(Newcastle-Holland) Passenger Ferry Terminal. As well as easy to access to the
A1, and coastal routes http://multi-storage.co.uk/
Steve Yellowley, TTS FM’s Commercial Director said; the Multi-Storage Ltd compound provides high-level security
fencing, is monitored by a 24 hour CCTV camera system and will now benefit from
our highly efficient TTS FM Mobile Patrol services. We will react, support and liaise
with our local Police and Crime partners.
25th Jan 2018....... TTS FM Facilities Management Division scoops a
Facilities Management Cleaning contract at Butlin’s Minehead resort. Arriving at a clean and comfortable chalet is an important start to any holiday and our
experienced team comprising of a Facilities Contract Manager, Supervisor and
Cleaning Operatives are there to make sure that the chalet or apartment is prepared and ready to accept guests in a spotless
The Butlin's Story - a history that scans back 80 years. Take a look at how Butlin’s history
unfolds and explore how Billy Butlin started his career as a travelling
showman, progressed into holiday camps and grew his business into the iconic
brand that it is today.
Steve Yellowley, TTS FM’s Commercial Director said; our
TTS FM team will be supporting the overall chalet cleaning schedule meeting the
demand of 1,695 accommodation
units with a maximum capacity 9, 521 people. Butlin’s Minehead’s running occupancy over
the last eleven years has been 98.5%. This is a fantastic and exiting
opportunity demonstrating TTS FM’s Cleaning expertise and grow with this iconic
8th January 2018 - TTS FM has yet again demonstrated its ability to mobilise our Static Guard Division at short notice. Achieving a seven-day notice period our Operations Team have deployed Statics Guards across Bidfood UK Depots in Wakefield and Scarisbrick, providing general site security duties including site patrols, vehicle and visitor checks as well as CCTV monitoring. Bidfood are one of the largest food wholesalers in the UK. Their established foodservice offers variety and quality, making them the food supplier of choice.
3rd Jan 2018 - Providing reactive CCTV Monitoring, Rapid Response, Key holding and Regular Building Integrity Checks to the companies Team Valley, Gateshead multi-building premises. Our services have been deployed in partnership with AGS Safety & Security Ltd and the install of CCTV protection programme. Vacant property is an easy target for unauthorised visitors such as vandals and trespassers, often resulting in costly repairs and much frustration. This new appointment strengthens our all-encompassing ‘Vacant Property Security Solutions’ portfolio with several other local and regional business on our books.
21st Dec 2017 - TTS FM raises to the challenge to supply Manned
Guarding services to Tulip Ltd – Fresh Food Division covering sites in; Manchester,
Birmingham and Bristol.
Tulip is at the fore of the food manufacturing industry, providing a wide
range of quality, cost effective and innovative products to the retail and
foodservice sectors from our 17 modern, well invested manufacturing facilities
located throughout the UK. Tulip Ltd – Fresh Division is
the countries number one pig processor and operator of state of the art
abattoirs with a long heritage in butchery since 1880, exporting to 40
Steve Yellowley, TTS FM’s Commercial Director said;
applying our robust ‘Security Risk-based approach’ we evaluated the existing
security measures and business vulnerabilities; physical, personal, technical
security, alongside the external influences such as; animal rights and
protester targeting. Each site received a bespoke Survey Report dovetailing
into our over-all ‘Security Solutions Plan’. Paul Ash our Business &
Operations Director took ownership of the Bristol assignment today, and our
remaining assignments come on-line in the New Year 2018.
5th Dec, 2017 - TTS FM continue to expand our service delivery platforms to support our customers needs. Our upgraded Control Hub has been designed to expand our service products which include:- Pro-active and re-active CCTV Monitoring, Alarm Monitoring and Responsive Services, Lone Working Solutions, Message Handling Services and other 24/7 services.
3rd Dec 2017 - TTS FM raises to the challenge to supply a team
of 70 highly trained Door Licence Supervisors and Security Officers across 41
stores UK wide to name but a few; Alnwick,
Morpeth, Whitley Bay, Newcastle Upon Tyne, South Shields, Sunderland,
Hartlepool, Stockton, Bishop Auckland, Knaresbrough, Northallerton, Coundon,
Leicester, Leeds, Harrogate, Throckley, Yarm, Selby, Haxby, Fulford, Wollaton
Bramcote, Ruddington Wilford, Westbury, Derby, Eston and Sheffield.
Mobilising our short-term/3 month deployment over
the Festive Season and beyond has given TTS FM an exciting challenge. We are
pleased to report that our service delivery continues to meet our customers’
01st Oct 2017- TTS FM have been awarded the Reece Group’s Manned Guarding – Ad hoc supply services on Scotswood Road, Newcastle upon Tyne. The site, founded on the banks of the River Tyne by Victorian industrialist Lord Armstrong, had been a centre of engineering for more than 160 years. The iconic Armstrong Works, synonymous with the best of British engineering. The Reece Group is the holding group for a range of innovative engineering companies that operate across the globe. TTS FM Officer's carry out a range of duties to include; security gatehouse, access & egress, visitor management, vehicle & foot patrols, lock and unlock plus CCTV surveillance. Achieving a 100% Key Performance Indicator score within the first month's deployment our services on site are going from strength to strength. Steve Yellowley, Commercial Director.
TTS FM have been awarded South Tyneside College’s Manned Guarding – Ad hoc Service’s contract in South Shields, Tyne & Wear.South Tyneside College is renowned for their friendly and welcoming atmosphere. Our highly-trained Security team will ensure a safe and secure place for the College’s mixture of young and mature students engaged on training courses, apprenticeships and specialist Marine training with the world’s most advanced Navigational Bridge Simulators on campus.Our Security team will carry out a range of duties across multi-sites will include; campus security, halls of residence patrolling, access & egress, visitor management, lock and unlock plus CCTV surveillance. Steve Yellowley - TTS FM's Commercial Director said; our success with South Tyneside College strengthens our established 'Education Sector' portfolio here in the North East. We look forward to working with all the stakeholders.
On 22nd November, 2017, Paul Ash, Business and Operations Director organised multiple micro group coffee sessions with security and facilities staff in taking lead to establish stronger exchange of dialogue with our staff on ground that delivers the service in various challenges. It was interesting micro group sessions whereby staff were made aware of company growth plans, our ongoing investment plans with staff in relation to their training, uniforms, equipment, processes. John Jackson, security officer with TTS FM, shared his thoughts on how excited he is to see new equipment and growth plans of the business. Lawrence Peak added how he ensures to keep client happy and in addition how he carries out cleaning of premises as well in addition to his roles to ensure his site is always safe, clean and secure.
All staff got opportunity to interact with Gary Goyal, Managing Director and share vision of the company over the next year. Chris Varley, Operations Manager along with Paul Ash answered to all the queries of the staff and noted their feedbacks in ensuring we continue to improve in our staff management and development.
Everyone mentioned to be keen to participate in upcoming coffee sessions with Paul Ash
TTS FM - Tyne Tees Security Ltd have been appointed by Durham County Council to provide; ‘Proactive Mobile Patrol Services’ covering the night-time economy protecting the Peterlee Bus Station in County Durham. Steve Yellowley, TTS FM’s Commercial Director said; our highly trained Mobile Patrol Officers have been tasked to protect and safeguard against; local youth disorder, trespass, vagrancy, vandalism and crime related matters. Our first nights deployment was certainly a challenge when our Patrol team successfully managed an incident involving youth disorder on site, liaising with the local Police and Durham County Council stakeholders. We are fast approaching the festive season, I am sure we’ll have some interesting challenges ahead.